Rooms Division Assignment Example | Topics and Well Written Essays - 750 words - 2

Rooms Division - Assignment Example The front office sells guestrooms, register guests, and assign guestrooms among other duties. Housekeeping department on the other hand is responsible for the cleanliness, appearance, and condition of the entire hotel. This includes the public areas. It is the largest department in terms of number of people employed. It is the goal of every business enterprise to maximize profits McDonald (1993). Revenue management encompasses the maximization of the total revenue of a hotel. Yield management concentrates on the revenue maximization of accommodation, such as guest rooms, meeting and convention rooms or restaurant space This is the process of understanding, anticipating and influencing the consumer behavior as a way of maximizing profits from fixed or perishable resources such as hotel reservations (www.hotelmule.com/yieldmanagement). Hotels need to sell the right product to the right customer at the right time for the right price (www.wikipedia.org)There is three revenue management methods for measuring the yield management namely: This technique is used to estimate based on history, expectations, trends or experience of an activity over a certain period of time. Forecasting room availability is forecasting the number of rooms available for sale on any future date (www.hotelmule.com/forecasting). It helps manage the reservation process, guides the front office staff for an effective room’s management, and can be used as an occupancy forecast, which is further, useful in attempting to schedule the necessary number of employees for an expected volume of business. Models include; statistical and judgmental. Statistical models include; trend projection, seasonal and smoothing while judgmental include; expert opinion, market surveys and Delphi technique. Moving Average method-Similar to the â€Å"percentage growth method†, the moving average method assumes an increasing or decreasing trend. This technique is aimed at smoothing